General
O365/Outlook - How to forward your Affiliated email to a personal email address
To set your Century 21 Affiliated mailbox up for forwarding, you will need to first open up your computer's web browser (Chrome, Edge, Firefox, etc.), navigate to https://outlook.office365.com, and sign in with your Century 21 Affiliated email ...
O365/Outlook - Password Portal (How to reset your password)
*NOTE* The Affiliated email password reset portal only works if you've completed the setup for it previously. If you have not completed that setup, please email the helpdesk at helpdesk@c21affiliated.com. From your internet browser, go ...
Troubleshooting Network Printer Connection Setup for Windows/PC
If you are experiencing issues downloading the installer and/or getting it to install the network printer for your office on your Windows/PC device, please see the scenarios below for a solution. I cannot reach the download page. I click on the link, ...
Network Printer Connection Information for Windows/PC
To connect a Windows/PC device to an office printer, please follow the directions provided below. Note that each office (with a few exceptions) uses a specific zip file and installer in order to properly connect to the office printer. Download and ...
Konica Minolta - Scan to Email Basics
Use these instructions to scan on the Konica Minolta machines. Scan a 1-Sided Document 1. Place document(s) face down on the glass or face up in the document feeder. 2. Touch FAX/SCAN button. (next to the Copy button) 3. Choose your desired Email ...
Konica Minolta - Copying Basics
Use these instructions to make copies on the Konica Minolta machines. 1-Sided Copies 1. Place documents face down on the glass or face up in the document feeder. 2. Select your desired output of Color or Black copier. 3. Select Quantity of copies ...
Konica Minolta - Sending an eFax
Use these instructions to send an eFax on the Konica Minolta machines. Send an eFax 1. Place document(s) face down on the glass or face up in the document feeder. 2. Press FAX/SCAN button. (next to the Copy button) 3. Select Direct Input to manually ...
Konica Minolta - Address Book (Add/Delete/Edit)
Use these instructions for the Address Book features of the Konica Minolta machines. Add a Person 1. Press Menu. 2. Press Address Book. 3. Press New. 4. Press the dropdown next to the Address Type. If you want this person added to the Favorites tab, ...
Information for a Potentially Hacked Affiliated Email
How can I know my mailbox has been hacked? There's is no absolute answer to that question; however, there are some telltale signs your account may have been compromised: You receive replies or inquiries to messages you did not send out or had not ...
Network Printer Connection Information for Smartphones
Office-specific Information Smartphone connection is not available in the Appleton, Mount Horeb, or Eau Claire (Altoona) offices. Agents in all other offices should follow these instructions to connect to the office copier. General Information With ...
Network Printer Connection Information for Chromebook
Office-specific Information Chromebook connection is not available in the Appleton, Mount Horeb, or Eau Claire (Altoona) offices. Agents in all other offices should follow these instructions to connect to the office copier. General Information ...
Network Printer Connection Information for MacBook via AirPrint
Office-specific Information For agents in Appleton and Mount Horeb, contact your Office Admin for assistance connecting to the office copier. For agents in Eau Claire (Altoona), please contact the Affiliated Helpdesk directly for assistance ...
O365/Outlook - How to Reset Your Password
Follow these steps to reset a password to access Outlook using an @c21affiliated.com email address. 1. Open an internet browser, and go to: outlook.office365.com. 2. Click on the 'Can't access your account?' link. 3. Click on 'Work or school account' ...
Darwin Cloud – Tools
Selecting the ‘Tools’ icon will provide buttons for an 'Email log' and 'Credit Card / ACH.' Email Log View past communication: Commission statements Agent invoices Credit Card / ACH > Pay Now This option is used for making a one-time payment to the ...
Darwin Cloud – Dashboard
Dashboard After successful login, the user is taken to the Dashboard. This screen provides access to most reporting data all in one place. To take full advantage of this area, agents are encouraged to set up goals here in Darwin Cloud. Goal Setting ...
Darwin Cloud – Access
Darwin Cloud Darwin Cloud software is a secure data hub that allows CENTURY 21® Affiliated agents to view their data immediately. Darwin Cloud allows agents to set goals, pull reports, make payments and set recurring payments all from one site. ...
Darwin Cloud – Reports
Select the ‘Reports’ icon to view a list of available reports. If desired, reports may be download. Pulling a Report Double-click the name of report to open the pop-up window. Select the date range. Select ‘Preview’ to view the report. Download ...