Network Printer Connection Information for Windows/PC

Network Printer Connection Information for Windows/PC


To connect a Windows/PC device to an office printer, please follow the directions provided below. Note that each office (with a few exceptions) uses a specific zip file and installer in order to properly connect to the office printer. 


Download and Run the Installer

1. Locate your office in the list at the bottom of this page.
2. Click on the link next to your office. A new tab will then open in your web browser.
    NOTE: If you experience issues accessing the download page, try right-clicking on the link and opening it in 'InPrivate/Incognito' mode.
3. Click on the 'Download' button to download the zip file to your PC.
    NOTE: If you experience issues downloading the file using Chrome, please try Microsoft Edge or another browser.
4. Next, go to your PC's 'Downloads' folder to locate the downloaded file. This can be done by clicking on your browser's download icon (typically an arrow pointing down), then open your 'Downloads' folder. An alternate method for this would be to use 'File Explorer' to locate your 'Downloads' folder.
5. Right-click on the file, and then select 'Extract All...,' and then click on the 'Extract' button in the popup, but DO NOT change any of the presets.
6. Double-click on the extracted file.
7. A SmartScreen warning like the one shown below MAY appear. If it does, click the 'More info' link, and then click the 'Run anyway' button when it appears.



8. A 'User Account Control' prompt will appear next. This is normal. Click 'Yes' to continue.



9. A console window will then appear on your screen letting you know that the necessary files are downloading and installing the office printer on your PC. Please be patient! The installation is fairly quick, but it can sometimes take several minutes to complete depending on the internet connection, your device hardware, and the number of printers being installed.
10. Once the printer(s) have been installed, you'll see a confirmation box with a message letting you know the install has completed. Click 'OK' to close the box and the console window.


NOTE: If you experience issues downloading and/or installing the office copier using these instructions, please check the Knowledge Base article titled 'Troubleshooting Network Printer Connection Setup for Windows/PC' for assistance.


California Offices


Office Name

Installer available?

Rockford

YES! - CLICK HERE TO ACCESS THE ZIP FILE

Roscoe

YES! - CLICK HERE TO ACCESS THE ZIP FILE

 

Michigan Offices


Office Name

Installer available?

Support Services (221 & 229 buildings)

YES! - CLICK HERE TO ACCESS THE ZIP FILE

Appleton

NO - Please contact your office administration for assistance connecting to the office copier.

Beloit

YES! - CLICK HERE TO ACCESS THE ZIP FILE

Cross Plains

YES! - CLICK HERE TO ACCESS THE ZIP FILE

DeForest

YES! - CLICK HERE TO ACCESS THE ZIP FILE

Delafield

YES! - CLICK HERE TO ACCESS THE ZIP FILE

Eau Claire (Altoona)

NO - Please contact helpdesk@c21affiliated.com directly for assistance connecting to the copier.

Elkhorn (Delavan)

YES! - CLICK HERE TO ACCESS THE ZIP FILE

Evansville

YES! - CLICK HERE TO ACCESS THE ZIP FILE

Janesville

YES! - CLICK HERE TO ACCESS THE ZIP FILE

Madison (West)

YES! - CLICK HERE TO ACCESS THE ZIP FILE

Mauston

YES! - CLICK HERE TO ACCESS THE ZIP FILE

Menomonie

YES! - CLICK HERE TO ACCESS THE ZIP FILE

Mount Horeb

NO - Please contact your office administration for assistance connecting to the office copier.

Mount Pleasant

YES! - CLICK HERE TO ACCESS THE ZIP FILE

Onalaska

YES! - CLICK HERE TO ACCESS THE ZIP FILE

Portage (Wisconsin)

YES! - CLICK HERE TO ACCESS THE ZIP FILE

Spring Green

YES! - CLICK HERE TO ACCESS THE ZIP FILE

Stoughton

YES! - CLICK HERE TO ACCESS THE ZIP FILE

Sun Prairie

YES! - CLICK HERE TO ACCESS THE ZIP FILE

Tomah

YES! - CLICK HERE TO ACCESS THE ZIP FILE

Wauwatosa

YES! - CLICK HERE TO ACCESS THE ZIP FILE

Wisconsin Dells

YES! - CLICK HERE TO ACCESS THE ZIP FILE

 


Article ID: G.04.01
Last update: 03.06.2025

    • Related Articles

    • Troubleshooting Network Printer Connection Setup for Windows/PC

      If you are experiencing issues downloading the installer and/or getting it to install the network printer for your office on your Windows/PC device, please see the scenarios below for a solution. I cannot reach the download page. I click on the link, ...
    • Network Printer Connection Information for Chromebook

      Office-specific Information Chromebook connection is not available in the Appleton, Mount Horeb, or Eau Claire (Altoona) offices. Agents in all other offices should follow these instructions to connect to the office copier. General Information ...
    • Network Printer Connection Information for Smartphones

      Office-specific Information Smartphone connection is not available in the Appleton, Mount Horeb, or Eau Claire (Altoona) offices. Agents in all other offices should follow these instructions to connect to the office copier. General Information With ...
    • Network Printer Connection Information for MacBook via AirPrint

      Office-specific Information For agents in Appleton and Mount Horeb, contact your Office Admin for assistance connecting to the office copier. For agents in Eau Claire (Altoona), please contact the Affiliated Helpdesk directly for assistance ...
    • Information for a Potentially Hacked Affiliated Email

      How can I know my mailbox has been hacked? There's is no absolute answer to that question; however, there are some telltale signs your account may have been compromised: You receive replies or inquiries to messages you did not send out or had not ...