Darwin Cloud – Tools

Darwin Cloud – Tools


Selecting the ‘Tools’ icon will provide buttons for an 'Email log' and 'Credit Card / ACH.'


Email Log

View past communication:
  1. Commission statements
  2. Agent invoices

Credit Card / ACH > Pay Now

This option is used for making a one-time payment to the balance.
  1. Select 'pay now.'
    1. PAY BY CREDIT CARD - provide required information
    2. PAY BY ACD - provide required information
  2. Pay
    1. Partial payment - Adjust payment amount under '$ Pay Now'

Credit Card / ACH > Add/Update Payment Method

This option is used to set up payment details for recurring payments.
  1. Select 'add/update payment method'
    1. CREDIT CARD - provide required information
    2. ACH - provide required information
  2. Click 'add' button to save. 





Recurring Payment

  1. Agents are required to notify CENTURY 21® Affiliated Accounting department if requesting to be set up on recurring payments: ap@c21affiliated.com
  2. Accounting must be notified, as they will request additional required information from the agent, and recurring payments will not go into effect until all required information is collected


Invoice Statements

  1. Accounts will be charged on the 15th of the month or the Monday after a holiday weekend
  2. Agent questions may be directed to Accounts Payable: ap@c21affiliated.com


Delete Payment Method

Agent may use this process to delete a payment method from Darwin Cloud:
  1. Select credit card or ACH
  2. Select delete
  3. Select from the following:
    1. DO NOT select 'Person Info' in Forte
    2. Select CC info in Forte
    3. Select ACH info in Forte


IMPORTANT: Deleting person info will delete the information link between Darwin Cloud and the Forte processing system, jeopardizing payment history and future payments.



Article ID: A.04.04
Last update: 02.12.2025


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